All about knitting…and much more!

Shipping Information

The items which are available as digital files do not bear any other cost beyond the purchase price and are immediately available for downloading right after completion of payment.

Within Greece:

-Receipt (pickup) from the store

By opting for receipt from store, you are not charged with any shipping costs since you can receive your order in person from our store, 11 Alatsaton St., 14235, N.Ionia, during store working hours. Your order will remain active for 2 days, time within you will have to complete its payoff, else your order will be cancelled.

 -Courier Delivery

All purchases in Greece are delivered to your doorstep with courier. We dispatch your order the next working day after the completion of payment. The products remain in our possession until the payoff of the order. The dispatch of the order is done within one day for most destinations, while for the islands and most remote or inaccessible areas the delivery is done within 1-3 days. The delivery cost is 3,90€ for orders with weight up to 2kgs (volumetric or actual) and order value up to 29,00€. For orders with value more than 29,00€ and weight up to 2kgs (volumetric or actual), the delivery cost is 0,90€, while all orders over 59,00€ and up to 2kgs are delivered free of charge.

Surcharges

The charge for each additional Kg, over 2kgs, is 0,90€.

Cost of COD service is 3,90€.

 

Abroad:

-Cyprus

Deliveries to Cyprus can be done in two ways. Express, delivery within 2 working days from the order pay off and cost of 22,00€, for delivery with weight up to 2kgs (volumetric or actual) and Economy, delivery within 7 working days from the order pay off and cost of 11,00€, for delivery with weight up to 2kgs (volumetric or actual).

All deliveries to Cyprus, with weight up to 2kgs (volumetric or actual) and order value more than 220,00€, are free of charge. In case where the order value is above 220,00€ and the weight is above 2kgs, the delivery is still free of charge, but extra kgs surcharges apply as described below.

Surcharges

The charge for each additional Kg, over 2kgs, is 5,50€.

-EU countries

Deliveries to EU countries are realized within 4-10 working days from the order pay off and cost 8,90€ for the first 100gr (volumetric or actual) plus 0,60€/100gr (volumetric or actual), which is charged for weight above the first 100gr (volumetric or actual). No additional surcharges apply.

For orders above 120,00€, delivery cost is 8,90€ for the first 100gr (volumetric or actual) plus 0,30€/100gr (volumetric or actual), which is charged for weight above the first 100gr (volumetric or actual). No additional surcharges apply.

-Non EU countries

Deliveries to non EU countries are realized within 5-25 working days from the order pay off and cost 12,90€ for the first 100gr (volumetric or actual) plus 0,80€/100gr (volumetric or actual), which is charged for weight above the first 100gr (volumetric or actual). No additional surcharges apply.

For orders above 120,00€, delivery cost is 12,90€ for the first 100gr (volumetric or actual) plus 0,40€/100gr (volumetric or actual), which is charged for weight above the first 100gr (volumetric or actual). No additional surcharges apply.

The company cannot be held responsible for any custom fees/charges, these are the sole responsibility of the buyer.

 

Surcharges are applicable to each case as provided and described.

The charges described here, are not amenable to any deduction.

All prices listed here, so as and the prices of the products on this website are final and include attributable VAT.

Together with the products of your order you will receive and the accompanying legal document.

If your order contains products out of stock, but available on backorder, it must first be paid in full to be executed. In this case, the delivery is carried out after the replenishment of stocks, which may last from 2 to 9 weeks, barring the unexpected, after making the payment, depending on the item type and season. Such orders, containing products out of  stock and available on backorder, can not be canceled and returns of these products will not be accepted.

Upon completion of the order you will receive an email to the e-mail address you have registered, with the details of your order.

We cannot be held responsible where a delivery cannot be made because the customer has provided a wrong or incomplete delivery address.

We reserve the right to withhold delivery to any particular country, place or location at our sole discretion.

If there is any problem with your order and/or its shipping, someone from our staff will contact you immediately to resolve the issue.