The items which are available as digital files do not bear any other cost beyond the purchase price and are immediately available for downloading right after completion of payment.
Within Greece:
-Local pickup
By opting for local pickup, you are not charged with any shipping costs since you can receive your order in person from our store, 11 Alatsaton St., 14235, N.Ionia, during store working hours. This option is available only for prepaid orders.
-Courier Delivery
All purchases in Greece are delivered to your doorstep* with courier. We dispatch your order the next working day after the completion of payment. The products remain in our possession until the payoff of the order. The dispatch of the order is done within one day for most destinations, while for the islands and most remote or inaccessible areas the delivery is done within 1-3 days. The delivery cost is 4,90€ for orders with weight up to 2kgs (volumetric or actual) and order value up to 19,00€. For orders with value more than 19,00€ and weight up to 2kgs (volumetric or actual), the delivery cost is 3,90€. For orders with value more than 49,00€ and weight up to 2kgs (volumetric or actual), the delivery cost is 0,90€, while all orders over 89,00€ and up to 2kgs are delivered free of charge.
*Most remote and inaccessible destinations are excluded, as they are characterized each time by the cooperating courier companies and for which the pick-up is made by the customer, from their nearest branch in the area of each remote and inaccessible destination.
Surcharges
The charge for each additional Kg, over 2kgs, is 1,20€.
Cost of COD service is 3,90€.
Abroad:
-Cyprus
Deliveries to Cyprus can be done in two ways. Express, delivery within 2 working days from the order pay off and cost of 29,00€, for delivery with weight up to 2kgs (volumetric or actual) and Economy, delivery within 7 working days from the order pay off and cost of 17,00€, for delivery with weight up to 2kgs (volumetric or actual).
All deliveries to Cyprus, with weight up to 2kgs (volumetric or actual) and order value more than 220,00€, are free of charge. In case where the order value is above 220,00€ and the weight is above 2kgs, the delivery is still free of charge, but extra kgs surcharges apply as described below.
Surcharges
The charge for each additional Kg, over 2kgs, is 5,50€.
-EU countries
Deliveries to EU countries are realized within 4-10 working days from the order pay off and cost 14,90€ for the first 100gr (volumetric or actual) plus 1,00€/100gr (volumetric or actual), which is charged for weight above the first 100gr (volumetric or actual). No additional surcharges apply.
For orders above 120,00€, delivery cost is 14,90€ for the first 100gr (volumetric or actual) plus 0,80€/100gr (volumetric or actual), which is charged for weight above the first 100gr (volumetric or actual). No additional surcharges apply.
-Non EU countries
Deliveries to non EU countries are realized within 5-25 working days from the order pay off and cost 19,90€ for the first 100gr (volumetric or actual) plus 1,40€/100gr (volumetric or actual), which is charged for weight above the first 100gr (volumetric or actual). No additional surcharges apply.
For orders above 120,00€, delivery cost is 19,90€ for the first 100gr (volumetric or actual) plus 1,00€/100gr (volumetric or actual), which is charged for weight above the first 100gr (volumetric or actual). No additional surcharges apply.
The company cannot be held responsible for any custom fees/charges, these are the sole responsibility of the buyer.
Surcharges are applicable to each case as provided and described.
The charges described here, are not amenable to any deduction.
All prices listed here, so as and the prices of the products on this website are final and include attributable VAT.
Together with the products of your order you will receive and the accompanying legal document. In case you want to receive a document for professional use (Invoice), please notify us via the Order Notes, mentioning your legal professional data.
If your order contains products out of stock, but available on backorder, it must first be paid in full to be completed. In this case, the delivery is carried out after the replenishment of stocks, which may last from 2 to 9 weeks, barring the unexpected, after making the payment, depending on the item type and season. Such orders, containing products out of stock and available on backorder, can not be canceled and returns of these products will not be accepted.
Upon completion of the order you will receive an email to the e-mail address you have registered, with the details of your order.
We cannot be held responsible where a delivery cannot be made because the customer has provided a wrong or incomplete delivery address.
We do not bear any responsibility in case the delivery of your order can not be completed successfully, due to your absence from the delivery address and/or your negligence to arrange its receipt with the courier company.
In case of return of your order to our company by the cooperating courier company as a result of the above, you will be charged with all the total real shipping costs, in addition to the minimum shipping and packaging costs included in your order.
We reserve the right to withhold delivery to any particular country, place or location at our sole discretion.
If there is any problem with your order and/or its shipping, someone from our staff will contact you immediately to resolve the issue.